Page 48 - Armed Forces Fort George G. Meade Base Guide - Summer/Fall 2024

GARRISON SERVICES

• Customers can make submissions anonymously or can include Emergency Services
contact information;
Director .........................................301-677-5083
• Gives our leadership timely data on service quality.
Deputy Director .................................301-677-5083
Program Manager: 301-677-5480
Executive Assistant ..............................301-677-5083
Performance Management Fax. . . .301-677-7208
Physical Security Division ........................301-677-6681
Installation Status Report Components - There are 3 ISR Chief of Physical Security ........................301-677-6618
components: ISR-I, ISR-MC, and ISR-S. This business model provides Chief of Guards ..................................301-677-6030
policy, responsibilities, and guidance for the Installation Status
Report Program within the Department of the Army. ISR evaluates Physical Security Investigator ............. 301-677-6608 / 6626
the quality and cost of providing base support services at reporting Alarm Administrator .............................301-677-6607
Army installations worldwide, assesses installation service quality DEMPS Visitor Control Center ....... 301-677-1389 / 1390 / 1064
against established standards and the cost to provide those Police Services Division ..........................301-677-6623
services, and communicates the condition of installation services
to the Army. Chief of Police ...................................301-677-6043
Patrol Captain ...................................301-677-6914
ISR-Services evaluates the cost and quality of service delivery Legal Admin service .............................301-677-7681
of ISR Program reporting organizations to established Army
standards. ISR-S is used in the standard service costing process to AWOL ...........................................301-677-6042
develop cost estimating relationships used by the Base Oper- a - Animal Control ..................................301-677-6068
tions Support Requirements Model to develop base operations Fire and Emergency Services Division .............301-677-3805
support requirements. Fire Chief ........................................301-677-4701

ISR-Infrastructure provides an evaluation of the facilities on Deputy Fire Chief ................................301-677-5597
an installation. ISR-I assesses the quality, quantity, and mission Fire Prevention Chief ............................301-677-6670
support of rated facilities, and provides estimated costs to Training/Dispatch Chief ..........................301-677-4725
improve the base’s current infrastructure through revitalization Shift B Chief .....................................301-677-3162
or modernization.

ISR-Mission Capacity measures capacity and capability of the Directorate of Human Resources
Army’s natural infrastructure assets (for example, air, land, water, 4550 Parade Field Lane
and energy) to support the current and future mission. 301-677-2506

Garrison Directorates The Directorate of Human Resources provides a wide range of
services to Soldiers, retirees and their families through the Military
Personnel Division, Military ID Card Section, Retirement Services
Directorate of Emergency Services (DES) HQ Office, Army Career and Alumni Program, Army Substance Abuse
Fort Meade Police Program, and Administrative Services.
Fort Meade Fire & Emergency Services
Fort Meade Physical Security Retirement Services Office: The Retirement Services Office
6619 Mapes Road (RSO), Directorate of Human Resources, is responsible for the
Army Retirement Services program encompassing Maryland
The Directorate of Emergency Services supports the Fort Meade and Delaware and five counties in Virginia and West Virginia. It
community by providing police, physical security, access control handles retirement applications of active-duty personnel whose
and fire and emergency services to maintain a safe and secure files are maintained on Fort Meade and offers guidance to military
environment of the installation. personnel contemplating retirement.
Emergency
The RSO implements Army policy and procedures for the Survivor
Fire/Police/EMS (24 hrs.) ...................................911 Benefits Plan program; publishes the installation retiree newsletter,
Still Serving; develops local policy for operation of the installation
Non-Emergency (24 hrs.) .................. 301-677-6622 / 6623
Retirement Services Program; is responsible for the annual Retiree
Appreciation Day; and directs the Installation Retiree Council.

B-36 Armed Forces Fort George G. Meade Base Guide